Difficult conversations are those conversations we all want to avoid having.

 

They can range from telling a customer their order is delayed, discussing performance issues with an individual or team, discussing delays/cost overruns...these are conversations where the other person will not be happy. 

 

Many of these conversations can be avoided, or the impact minimized if we focus on dealing with them before they become an explosive situation.  

The Difficult Conversations Prescriptive approach will help you:

  • Provides helpful examples that show you why it is the best policy to deal with these situations before they get out of hand.

  • Know what to do every step of the way so that you can prepare your strategy in advance.

  • Know what to be on the lookout for during the meeting so you can keep the meeting positive, focused and moving the best direction for all parties involved.

  • What tone to take during the meeting to keep things positive.

  • And much, much more!

Sign up below and get access to the Difficult Conversations Preventive Approach Checklist.